Warranty information
Your 12 month warranty
Every new and selected used scooters from United Mobility comes with a 12 month warranty from delivery or collection, subject to the terms below. Contact us directly if you need help.
What is covered?
Repair or replacement of eligible mechanical and electrical components following a covered breakdown during the warranty period. Approved labour and call-out costs for a covered fault are included, subject to the warranty limits.
The warranty is supplied by United Mobility and applies to equipment supplied for private use in the United Kingdom. All warranty enquiries and repair arrangements are handled through us.
Batteries & charging
Batteries and off-board battery chargers are excluded from this breakdown warranty. Normal loss of battery capacity and reduced range through age, use, storage or charging are not covered.
If a battery or charger develops a fault, contact us so we can assess the cause and any separate guarantee or statutory rights that may apply. Follow the manufacturer's charging, storage and maintenance instructions.
Parts and situations not covered
- Batteries, off-board battery chargers, plugs, fuses, springs, electric motor brushes, cables and filters.
- Light bulbs, light covers, tyres, inner tubes and brake linings.
- Paintwork, trim, wing mirrors, seat covers, framework, bodywork, attachments and external accessories.
- Routine servicing, maintenance, cleaning, overhaul, modifications and normal wear or deterioration.
- Accidental or external damage, theft, attempted theft and intentional damage.
- Corrosion, rust, contamination, misuse, neglect or failure to follow the manufacturer's operating and maintenance instructions.
- Breakdowns caused by inappropriate servicing, unauthorised modifications or work that does not follow the manufacturer's instructions.
- Commercial or non-domestic use, racing and organised sporting trials.
- Work where no fault is found, or where the fault concerns an excluded component.
These are exclusions from the breakdown warranty. They do not remove rights you may have for goods that were faulty, not as described or not fit for purpose when supplied.
Care, repairs & warranty limits
Take reasonable care of your equipment and follow the manufacturer's instructions. Arrange professional servicing at least annually in line with those instructions, and retain relevant maintenance records.
Contact us promptly when a fault appears and obtain our authorisation before arranging a repair or replacement at our expense. Do not continue using equipment that may be unsafe.
The warranty provides an appropriate repair or replacement of an eligible component, rather than an automatic replacement of the whole scooter. For new equipment, repair or replacement will be to an equivalent condition when new. For equipment bought used, age, condition, wear and depreciation may affect any settlement. The maximum warranty settlement is the price paid for the equipment.
The breakdown warranty is limited to one repair or replacement of the same component within 12 months of its previous warranty repair or replacement. This does not remove your statutory remedies if a repair is unsuccessful or the goods remain faulty.
Repairs depend on suitable parts remaining available. If a part has been discontinued, we will discuss the available options and any statutory remedy that applies.
If an issue falls outside the warranty, we will explain any proposed testing, call-out, collection or repair charges before you agree to them. A remedy that consumer law requires us to provide free of charge is handled separately.
Need to report a fault?
Call 01482 259196 or email hullstore@united-mobility.co.uk. Please provide your order number, make and model, serial number, a description of the problem and when it first appeared. Photographs or a short video can help us assess it.
Your rights & other products
Your statutory rights under the Consumer Rights Act 2015 are unaffected. A separate manufacturer or battery guarantee may provide additional cover. An exclusion from this warranty does not automatically mean a faulty product has no remedy.
Orders already placed retain the warranty promises agreed at purchase. These terms apply to new orders sold under this warranty description.
Powerchairs advertised with a 12 month warranty use the same breakdown terms. Chair, bed, walking aid and separately purchased battery warranties follow the terms supplied with those products. The scooter breakdown exclusions above do not replace their manufacturer's guarantees.
United Mobility.
Hull's Local Stairlift Company. Supply & Installation from United Mobility.
Looking for a reliable stairlift in Hull or East Yorkshire? United Mobility provides stairlift solutions designed to help you stay safe, comfortable and independent in your own home.
Based on Anlaby Road in Hull, we help customers across Hull, East Yorkshire and surrounding towns find the right stairlift for their home, mobility requirements and staircase.
Whether you need a stairlift for a straight staircase or require a solution for a staircase with bends, turns or landings, our team can arrange a free, no-obligation quotation.
New Stairlifts from £1,895
Call 01482 259196 to arrange your free stairlift quote.
Stairlifts Designed Around Your Home
Every home and staircase is different. Choosing the right stairlift starts with understanding your staircase, the available space and the needs of the person who will be using it.
United Mobility can help you find a safe, comfortable and practical stairlift solution that allows you to move between floors with greater confidence.
Our stairlift solutions are suitable for a wide range of homes throughout Hull and East Yorkshire.
Straight Stairlifts
Straight stairlifts are designed for staircases that run directly from one floor to another without bends or curves.
They offer a simple and reliable way to make your existing staircase more accessible without the disruption of major alterations to your home.
Curved Stairlifts
If your staircase has bends, corners, intermediate landings or a more complex layout, a curved stairlift may be required.
The stairlift and rail can be designed around the shape of your staircase to provide a smooth and practical solution for accessing different levels of your home.
Stairlifts in Hull
United Mobility is based at 660 Anlaby Road, Hull, making us ideally located for customers looking for stairlifts in Hull and the surrounding area.
We cover communities across Hull, including West Hull, East Hull, North Hull and surrounding villages.
If stairs are becoming increasingly difficult to manage, installing a stairlift can help you continue using your whole home rather than restricting yourself to one floor or considering a move.
Our team can discuss your requirements and arrange a free quotation for your property.
Stairlifts Supplied Across East Yorkshire and Beyond
As well as Hull, we provide stairlift solutions throughout East Yorkshire and surrounding areas.
Our local coverage includes:
Hessle – Stairlift solutions for homes throughout Hessle and surrounding HU13 areas.
Beverley – Stairlift quotations and installations for customers in Beverley and nearby East Riding villages.
Cottingham – Helping homeowners in Cottingham make their stairs safer and easier to use.
Anlaby & Willerby – Local stairlift solutions close to our Hull showroom.
Hedon – Providing stairlift solutions for homes in Hedon and surrounding Holderness communities.
Withernsea – Covering customers along the East Yorkshire coast, including Withernsea and surrounding areas.
Brough – Stairlift solutions across Brough, Elloughton and nearby villages.
Goole – Covering Goole and surrounding communities across the western East Riding.
Driffield – Stairlift solutions for homes in Driffield and surrounding East Yorkshire villages.
Hornsea – Helping customers in Hornsea and surrounding coastal communities improve accessibility at home.
Market Weighton & Pocklington – Stairlift solutions for homes throughout the wider East Riding.
Selby – We also cover Selby and surrounding areas for customers looking for a reliable stairlift solution.
Not sure whether we cover your area? Call 01482 259196 and speak to the United Mobility team.
How Much Does a Stairlift Cost?
The cost of a stairlift depends on several factors, including the type and length of your staircase, whether it is straight or curved and the stairlift required for your individual needs.
At United Mobility, New stairlift prices start from £1,895, with installation included on applicable models.
A straight staircase will generally require a simpler installation, while curved staircases require a rail designed around the individual staircase and therefore usually cost more.
Rather than guessing what you need, we can arrange a free, no-obligation stairlift quotation based on your home and requirements.
Professional Stairlift Installation
A stairlift needs to be correctly matched to both the staircase and the person using it.
Our stairlift service is designed to make the process as straightforward as possible, from discussing your requirements through to measuring your staircase, choosing an appropriate solution and arranging installation.
Once installed, you'll be shown how to operate your stairlift safely and comfortably.
Stairlift Removal in Hull & East Yorkshire
Already have a stairlift that you no longer need?
United Mobility also offers stairlift removal in Hull and surrounding areas for most makes and models.
We will first need to assess the existing stairlift. We can then arrange removal and, if required, disposal of the stairlift for you.
Contact us to arrange a free quotation for stairlift removal.
Why Choose United Mobility?
United Mobility is an independent mobility company based in Hull, helping customers find practical products that support greater mobility and independence.
By choosing a local mobility specialist, you can speak directly to a team that understands the area and can help you find a solution suited to your individual needs.
We offer:
Stairlifts from £1,895
Straight and curved stairlift solutions
Free, no-obligation quotations
Professional stairlift installation
Stairlift removal
Local Hull-based team
Coverage throughout Hull and East Yorkshire
Friendly advice based on your individual requirements
We also provide a wider range of mobility equipment including mobility scooters, wheelchairs, powerchairs, rise and recline chairs, adjustable beds and daily living aids.
Book a Free Stairlift Quote
If you are considering a stairlift for yourself, a family member or someone you care for, speak to United Mobility.
We provide stairlifts across Hull, Hessle, Beverley, Cottingham, Anlaby, Willerby, Hedon, Brough, Withernsea, Hornsea, Driffield, Goole, Market Weighton, Pocklington, Selby and surrounding areas.
Arrange a free, no-obligation stairlift quote and let us help you find the right solution for your home.
Call: 01482 259196
Visit our showroom:
United Mobility
660 Anlaby Road
Hull
HU3 6UZ
Stairlift FAQs
How much is a stairlift in Hull?
United Mobility stairlift prices start from £1,895. The final cost depends on your staircase, the type of stairlift required and whether you need a straight or curved system. Contact us for a free quotation.
Do you install stairlifts in Beverley?
Yes. We cover Beverley and surrounding East Yorkshire villages as part of our local stairlift service.
Do you cover Hessle and Cottingham?
Yes. United Mobility provides stairlift solutions across Hessle, Cottingham, Anlaby, Willerby and the wider Hull area.
Can you install a stairlift on a curved staircase?
Curved staircases require a stairlift rail designed around the shape of the staircase. Contact us to discuss your staircase and arrange a quotation.
Do you cover Hedon and Withernsea?
Yes. Our coverage extends east of Hull into Holderness, including Hedon, Withernsea and surrounding communities.
Do you provide stairlifts in Brough?
Yes. We cover Brough, Elloughton and surrounding areas of the East Riding.
Do you cover Selby?
Yes. Contact United Mobility to discuss stairlift availability for properties in Selby and surrounding areas.
Can you remove an old stairlift?
Yes. United Mobility can remove most makes and models of stairlift. We will need to assess the existing stairlift first and can also arrange disposal if required.
Can I get a free stairlift quote?
Yes. We offer free, no-obligation stairlift quotations. Call 01482 259196 to discuss your requirements and arrange your quote.